Thank you for choosing Cdiscount Plus!

We want you to be completely satisfied with your purchase. If you are not, you can return your item within 30 days of the delivery date for a refund or exchange.

Return Conditions:

• Condition of Items:
  • New: This includes unopened products in their original packaging and products that have never been used.
  • Used: This includes opened or lightly used products.
• Time Frame: You have 30 days from the date you received your order to make a return.
• Return Shipping Costs: Return shipping costs are your responsibility unless the item is defective or we made an error in shipping.

How to Return an Item:

1. Contact Us: Send an email to [email protected] with your order number and a brief explanation of your return.
2. Prepare Your Package: Carefully pack the item in its original packaging, including all accessories.
3. Send Your Package: Mail your package to: Cdiscount Plus, 2 Western Gateway, London E16 1DR, United Kingdom.

Refunds:

• Processing Time: Once we receive and inspect your return, we will process the refund within 7 working days.
• Refund Method: The refund will be issued using the original payment method.

Exchanges:

• If you wish to exchange an item, please contact us at the email address above. We will send you a prepaid return label if the item is defective.

Questions?

Feel free to contact us at [email protected] or +33 6 28 04 72 16.